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Arlene Mahood

Communications & Editing Consultant

Kitchener, ON
Primary contact: 


Dynamic, results-driven sales and business professional with sound experience in insurance industry. Remarkable record of achievements in sales and business communication, powered by unique ability to innovate simple solutions, drive sales targets, and grow the sale of products and services.

"I have had the privilege of being interviewed by Arlene and was very impressed with her communication skills, her ability to converse on a wide range of issues, her involvement and dedication to her position as Campus Director at triOS College and her knowledge of community issues and matters of importance to the teachers and students she interacts with. I am truly impressed with Arlene and highly recommend her. She is a gifted writer and an inspiration to all who know her." —Brenda Halloran, Mayor, City of Waterloo

“Engaging communicator, capable of motivating people … initiative and competitive drive, with emphasis on working with and through people in the process … confident and venturesome ‘doer’ … has an invigorating impact on people … at ease and self-assured …team builder, motivator, mover.” —Sales Predictive Index

“What consistently impresses me is Arlene’s initiative and creativity in her work… has energy, style.” —Sales Development Consultant, Agency Business Unit, Manulife

Assignments, tasks, projects and achievements include:

• B.A.: Psychology & English

• 10+ years college professor: English & Business Communications

• Published author - Novels, feature articles, magazine columnist, textbooks, workbooks, technical guides

•Online Sales Training Modules: Sales 101 - Handling Objections • Sales 101 - Active Listening • Time Management 101 • Sales 101 — Question & Confirm • Sales 101 — Presenting Manulife Bank Mortgages • Sales 101 — Personality Styles • Sales 101 – Asking for Referrals • Mortgage 102 — The Nuts & Bolts • Mortgage 101 — The Basics • TFSA/RRSP Refresher Online Learning Module 

Editorial Skills

  • Consulting and manuscript evaluation
  • Copy editing
  • Developmental or project editing
  • On-screen editing
  • Proofreading
  • Stylistic editing
  • Writing


  • Academic papers and essays
  • Advertising and marketing materials
  • Anthologies
  • Bibliographies
  • Blogs
  • Booklets
  • Books, children's and young adult
  • Books, general
  • Books, self-help
  • Books, self-published
  • Brochures
  • Business materials, general
  • Conference materials
  • Cookbooks
  • Correspondence
  • Curriculum guidelines
  • E-books
  • Educational materials, general
  • Fiction
  • Fiction, mystery
  • In-house publications
  • Magazines
  • Manuals and how-to books
  • Newsletters
  • Policies and procedures
  • Résumés and CVs
  • Study guides
  • Textbooks, college and university
  • Websites


  • Business
  • Communications
  • Family
  • Health and medicine, general
  • Health care
  • Insurance
  • Lifestyles
  • Medicine
  • Medicine, alternative
  • Music
  • Psychology and mental health