I have 10 years of in-house experience with complex organizations (University of Toronto, War Amputations of Canada, and Canadian Red Cross) and more than 15 years’ experience freelancing. That combination has given me good training in a range of tasks, from copy editing to managing the production process. My strengths? I am well organized, detail-oriented and reliable, and am equally comfortable working independently or as a team member. I am also good at anticipating and solving problems. My education includes a university degree, public relations certificate and extensive plain language training. I can provide good references from long-term clients.