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Scheduled downtime for editors.ca and reviseurs.ca email and mailing lists in effect October 29

The migration of EAC's web services is drawing to a close. In August, we moved EAC's web pages (including the Online Directory of Editors and The Editors' Weekly blog) to a more stable server. The final step in this migration process is to move the @editors.ca and @reviseurs.ca email to the new server as well.

If you are subscribed to an EAC mailing list or use an @editors.ca or @reviseurs.ca email address, your email service will be affected. Please read the information below.

@editors.ca and @reviseurs.ca email downtime scheduled for October 29
On October 29 at 5:00 a.m. (EDT), email delivery to all of the @editors.ca and @reviseurs.ca email addresses, including the mailing lists, will be placed on hold temporarily as we migrate the email accounts to a new server. Rest assured that email will be queued and not bounce. The scheduled date of completion for the email account migration is October 30 at 9:00 a.m. (EDT).

Why change?
A few months ago the company that hosts EAC's server was acquired by a large, national telecommunications company. Since the acquisition we had been experiencing disruptions in service (such as daily website crashes) that were not adequately addressed by our new host. We're happy to report the EAC web pages have not crashed since we migrated them to the new server in August.

What will happen on October 29?
Starting at 5:00 a.m. (EDT), EAC will hold any mail sent to @editors.ca and @reviseurs.ca addresses, including the mailing lists. During this hold period, you may (depending on your email setup) be able to send, but you will not receive any @editors.ca or @reviseurs.ca email, including list mail.

How long will the hold last?
The migration is scheduled to be complete at 9:00 a.m. (EDT) on October 30. EAC will then release any email in the queue to @editors.ca and @reviseurs.ca email accounts, including the mailing lists. If the migration is completed ahead of schedule, EAC will release email in the queue early.

What do I need to do?
Until October 29, you can continue to use your @editors.ca or @reviseurs.ca email address and the mailing lists. If you use an @editors.ca or @reviseurs.ca email address, you might want to inform your contacts about this scheduled service disruption ahead of time and make alternate email arrangements for the duration of the hold.

How do I access the mailing lists and my @editors.ca or @reviseurs.ca email on October 30?
Mailing lists
Once the migration is complete, list email will be released from the queue and sent through. You should not have to make any changes to your settings.

For more information about the mailing lists, visit the EAC website.

Accessing your @editors.ca or @reviseurs.ca email using a program such as Outlook
Once the migration is complete, your email will be released from the queue and sent through to you. You should not have to make any changes to your settings.

For more information about @editors.ca and @reviseurs.ca email settings, visit the EAC website.

Accessing your @editors.ca email or @reviseurs.ca using Webmail
To access your @editors.ca or @reviseurs.ca email by Webmail on October 30, go to http://mail.editors.ca as usual, and enter your @editors.ca or @reviseurs.ca email address and password. One improvement you'll notice right away is a new interface for Webmail that's easier to use. It's more aesthetically pleasing than the current interface too.

Questions?
If you have any questions about your @editors.ca or @reviseurs.ca email or the mailing lists, please contact the national office.

Thanks in advance for your patience and cooperation.